Mag Care 2.7.2

Meet "Magnolia Care" – The System Support App.

The Magnolia Care app is the first application created specifically for customers of Magnolia Design Center, aimed at simplifying support and troubleshooting for audio, video, control, automation, and networking systems within the realm of smart home technology.

The Magnolia Care app facilitates the process of requesting assistance from your local Magnolia Design Center, providing homeowners with personalized support and troubleshooting to efficiently address any smart home-related issues.

This user-friendly app enables users to request support from Magnolia with just a single tap. Moreover, for residences equipped with smart power devices on select components, homeowners have the ability to resolve minor issues independently through a device "reboot" functionality.

PLEASE NOTE: The Magnolia Care App necessitates a unique login and password that can solely be obtained from your Magnolia Design Center installer.

Magnolia Care's notable features encompass:

1. One-tap Support Request: Submit a support request to your Magnolia Service Technician in just one tap using the app, ensuring prompt assistance for any issues.
2. Device Reboot: Effortlessly reboot specific devices at the touch of a button to revitalize locked-up devices and restore functionality.
3. Alerts: Stay informed with alerts notifying you when new devices join your network – helping in identifying unfamiliar users or potential intruders.
4. Who is Home: Utilize a visual representation to identify who is present at home based on their connected devices – distinguishing between family members, guests, and unknown devices (intruder detection).
5. Home Tech Inventory: Explore the devices on your network, discerning which are currently online or offline for enhanced network management.
6. Network Diagnostics: Conduct speed tests or latency assessments to evaluate the performance of your Internet connection.

Assistance with Magnolia Care:

The utilization of the Magnolia Care App mandates a unique login and password that can be acquired exclusively through your Magnolia Design Center. To learn more about Magnolia Care and gain access to the Magnolia Care App, kindly reach out to your designated Magnolia Design Center today.